Knowledge Exchange Newsletter

Posted by @Stephen | Business Development, Productivity | Friday 5 March 2010 11:00 am

Knowledge Exchange Summit logoUPDATE: Due to the excellent suggestions in the Comments and in other conversations I am going to delay the release of the newsletter until the end of this week. It is important to me that I do it right, and make it valuable to you as a reader. I know that your time is worth a lot to you and I really appreciate your attention. Thanks!!

I am working on putting the first Knowledge Exchange Summit (KES) Newsletter together this weekend, and I am looking for some input.

I believe that there are some of you out there that would be interested in a deeper exploration of some of the topics that I write about on the blog. I like to keep my blog posts short and use them to expose a couple of thoughts that I find interesting and/or useful.

So here is the question: What would you like to see in the newsletter?

  • Specific tools and techniques for small business online?
  • Productivity information?

I would like to see this newsletter become a private coffee-shop style exchange of information that leads to a better understanding of the art that we are working on (that may sound a little odd, wait for my review of The War of Art by Stephen Pressfield next week).

Why we do what we do.

Who we are doing it for.

What we hope to accomplish.

This is your chance to get involved, pick my brain, and get yours picked too. We are in this together and I would love to get your input. Leave a comment, or if you prefer to remain anonymous, send me an e-mail [ stephen at stephenpsmith dot com].

Register for the newsletter here (if you can’t see the form, click here: KES)



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Knowledge Exchange Summit

Posted by @Stephen | Business Development, Productivity | Wednesday 3 March 2010 6:59 am

flipchart with goals for knowledge exchangeThis past Thursday I had the great pleasure of meeting for a day with my colleague Dave Seah to exchange some knowledge, best practices and ideas. I also got to met Dave’s friends Sid and Joanne, who brought some great questions and insights.

We called it a “summit” and had invited a few more people to join us in COncord, NH, but bad weather here prevented the rest from attending. Undeterred, we took the opportunity to really dive in to our own businesses and take a good hard look at what we do, what we sell, who our clients are, and how we can serve them more successfully.

I learned a lot from the group, especially with regards to the tools of production and design of the products that I create. I also discovered that there were some pretty important things that I did not know that I did not know! The unknown unknowns are always the most dangerous, aren’t they?

How a Knowledge Exchange can help your business

Getting together with like-minded individuals can create a tremendous opportunity for sharing and collaborating. I found this meeting to be particularly valuable because I had the chance to meet with people in very different industries, which gave me a chance to think about new ways of applying the things that I do. Flexing your mental muscles is always refreshing.

We talked about products.

We talked about services.

We talked about SEO and web design.

We took a look at each others’ websites. (This was especially fun, because we have such different approaches to what we are trying to accomplish.)

This is something that any one of you can do, that is, put together a meeting of the minds and share your knowledge. Learn something from another businessperson. The beauty of this idea is that you can do it in person, with local businesspeople, or you can do it online. See what Dave Seah had to say about the meeting here :

The key pieces fell into place at the informal New Hampshire Knowledge Exchange that Stephen Smith and I held up in Concord NH. Stephen arranged for a conference room at The Centennial Hotel (the staff was very accommodating) and four of us showed up despite the threat of snowstorms. Neither Stephen or I knew exactly how this would work, but we had a simple agenda: (1) Find out what people were wanting to know and then (2) Share our relevant expertise.

It ended up being quite informative for me, because Stephen’s knowledge and experience with using the Internet as the platform for his information and knowledge-based businesses filled in the missing pieces. Plus, Stephen has the mindset of an independent business owner coupled with his years of hospitality management experience. Here’s the distillation of what I learned, framed in the context of my current drive to adopt the “owner” mentality: (Getting Unstuck at the Knowledge Exchange)

This meeting got me to thinking about how to apply this meeting format in a larger group, and how to share it with everyone. I was also struck by the parallels to the Linchpin mind-set that came up in the discussions. Each person in this meeting is working hard, creating some amazing art, and is bent on owning the means of their own production. That last part is essential to the Linchpin Way of doing business.

The Linchpin Way

My friend Justin McCullough has put together a community site on ning.com for cultivating the Linchpin Mindset. Called The Linchpin Way, it is a place for this type of knowledge exchange to take place regardless of geography and availability. Click that link and join us. Tell us about your situation and what you have to share, or what you would like to learn.

If you are still not sure what all of this means to you, or how you can use it, here are a couple of additional resources:

Order the book, Linchpin: Are You Indispensable?
(from Amazon, aff link).

And sign up for the Knowledge Exchange newsletter. I will publish this from time to time with more detailed news and information about what we are working on, as well the time and registration information for future Summits (all free, too).

I will also be using this newsletter for more in-depth book reviews than the ones I post here on the site. This will give you a chance to learn a little more about how the books I share affect my life and business.

I am tentatively planning the first newsletter for Friday, 5 March 2010.



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3/3 Groundhog Day Review

Posted by @Stephen | Productivity | Wednesday 3 March 2010 1:05 am

Bill Murray and the groundhog drivingToday is Groundhog Day!

It is time to review my Second Period Goals, then give a brief outline of what I have planned for the Third Period (4 March to 3 April 2010). I am not going to call these review/planning periods “months” or “monthly” because there will only be 11 of them, including the year-end review on 12 Dec.

I have been good at keeping the promise I made to myself to be diligent with my Weekly Reviews, taking careful notes, and saving all of my planning sheets. I also created a pretty cool flowchart for marketing and linking the new products that I plan to create this year with the existing product/service line.

This flowchart was enhanced and improved in a recent meeting that I had with my friend Dave Seah, in our Knowledge Exchange Summit last week. The KES is a pretty cool new thing that he and I are going to do this year, and we will both be writing more about it this month. To get in on the discussion and find out more about the KES please register for the newsletter, here:



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Second Period Review

My Period 2 goals were a little more ambitious, focusing on seeing some positive progress on a major goal that has been back-burnered for too long.

  1. Maintain exercise program – Fail. I pretty much gave up on this, I must re-focus. I need more accountability for this to work…
  2. Read 1 book per week – Success! I actually completed 5 books this period (All of these books will be the subjects of more detailed reviews in the KES newsletter – coming soon):
    • SWAT (review at the link)
    • The War of Art by Stephen Pressfield – an amazing book that I will be reviewing next week and hosting a contest for a free copy
    • The Next 100 Years – a look at the world’s geopolitical future
    • More Space – a book of business essays that I read last year and wanted to catch up on the ideas. I wondered if any of the predictions had come true…will be writing more about this later this month
    • The Devil in the Kitchen -  a book that I received for Christmas, about Chef Marco Pierre White
  3. Work on the Productivity Book – This goal has been revised and re-designed after reading SWAT. I need to approach the book from a completely different angle!
    • Add Kanban implementation - Done
    • Write Introduction - First draft done
    • Organize Chapters - change to Organize Appendices
    • Create Artwork - Not done. I have to re-think the artwork needs, as the entire concept has changed from that of a technical manual to a business fable
  4. Staff Evaluations (@Tavern) – Half done. Scheduling conflicts with some of the staff has stretched this out to a second week.
  5. General’s Club Rollout (@Tavern) – Done! This has been very effective, and all of the delegated processes are in place for handling registration, data entry, and mailing Welcome Packages

Overall, I am pretty excited about how this program is working. I would rate the effectiveness as “high” and my morale and motivation are very good as well. It is just the exercising part that has me stymied.

Here are some details from my Periodic Review notebook:

  • My exercise routine was hard for me to follow. For some reason I just can’t get motivated to do the exercises, whether I tried to do them first thing in the morning or later in the day.
  • My biggest waste of time: I hate to say it, but this entry was very consistent – being at the Tavern. Business was pretty slow, especially this past week due to the “threat” of blizzard conditions every day. The level of business in the off-season requires that I be there to keep an eye on things due to the lack of being able to pay a supervisor to do the “babysitting”.
  • The best ROI that I recorded came from my days off from the Tavern, where I was able to spend some time with the Lovely Bride and we could enjoy ourselves. She works days, I work nights, so we do not get a lot of time together during the week.

Action Steps for Improvement

As part of the GHD review, I think that it is important to look at the failings and successes of the period and learn from them. What did I do well, and why? What did I not do well, and how can I improve?

I suspect that my exercise problem has to do with accountability and with revising my morning schedule. Everything that I do when I first get out of bed is pretty standard, and has been for a while. This means creating a new habit, which is a pretty difficult thing to do. I have been keeping a checklist on my Kanban board for logging the days that I exercise, but that just isn’t working. I need to put it in a more conspicuous place. And I need someone to push me.

More on this later. Here are my new-and-improved goals for the next period:

Period 3 – Due 4 April

  1. Maintain exercise program – use Twitter or Facebook for accountability?
  2. Read 1 book per week
  3. Create 1 free product (Like the 7 Habits of Highly Effective People in Context)
  4. Work on the Productivity Book

    • Write Conclusion
    • Send out for copy-editing
    • Prepare cover art
    • Contact possible reviewers
    • Brainstorm freebies and bonuses
    • Create outline for story
    • Brainstorm characters/roles
    • Map out basic plot
    • Start writing!
  5. Brainstorm ideas for new training courses

So far, so good. Just writing this post has been very revealing and cathartic. I feel really good about this program and encourage you to create something like it for yourself. Send me an e-mail [stephen at stephenpsmith dot com] if you need help, I’d love to see some more folks get involved and share their progress.

You can still join in on this running experiment, leave a comment or email a link to your own post.

Making Ideas Happen

Posted by @Stephen | Business Development, Productivity | Tuesday 2 March 2010 8:59 am

This new book from Behance looks interesting:

Introducing the New Book from Behance & 99%: “Making Ideas Happen” :: Articles :: The 99 Percent

I found that one’s methods for organization are just as important as the quality of one’s ideas. How you manage projects, how (and when) you conduct meetings, how you allocate your time on a daily basis – these seemingly “uncreative” activities matter. I’ll go further: they make a dramatic impact that is often the difference between success and… yet another idea that didn’t happen.

But organization isn’t everything. There are other common themes among prolific creative leaders, notably how they engage their community and how they lead others in creative pursuits. I found that the capacity to make ideas happen could be distilled into a simple framework:

Making Ideas Happen = (Ideas) + Organization & Execution + Communal Forces + Leadership Capability

The methods and practices in each part of the above equation are absolutely essential when it comes to creative execution. Yet nearly all of these activities – perhaps because they come after the “idea” – are vastly undervalued. In fact, many of the forces that are crucial to making ideas happen may seem counter-intuitive at first blush.

Things like acting without conviction, skipping regular meetings, sharing ownership of your ideas, encouraging your team to fight, using appreciations instead of critical feedback, and drawing strength from others’ doubts.

Many of the forces that are crucial to making ideas happen may seem counter-intuitive at first blush.

These and many other surprising insights that emerged have changed the way I work and live my life. Needless to say, the process of writing the book was a 99% case study in itself. During the course of the project, I was able to put many of the insights I was observing into practice.

I have not read the book yet, it will be released on 15 April this year, you can pre-order it here:

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